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Doug Blake

IE9 IEAK issue during OSD

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Hi,

 

We're trying to install IE9 as part of our OSD. This is software deployment step within the OSD TS as the original Windows 7 capture has IE8.

When deploying a customised MSI (using the IEAK9) the installation completes fine however when the first user for the new machine comes to try logging on the following error is displayed:

 

The User Profile Service service failed to start.

 

The error is due to the following file located within the default user profile either being unreadable not accessable -

 

C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM\iesqmdata_setup0.aqm

 

Deleting the above file resolves the problem, similary changing the permissions the file also fixes the problem.

 

Can anyone explain why this is happening and what resolution i can try? (I want to try to resolve the issue rather than adding a step to delete the file) This occurs on both x32 and x64 environments. I've also experienced the issue when deploying the same package to an existing Windows 7 machine that's already in use by a user. After the installation and reboot, the existing user can log on however no new users would be able to.

 

Deploying an uncustomised IE does not cause this problem.

 

Thanks,

Doug

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Hm i just found a similare problem with the customer im working at atm..

 

I created a customized IE9 installation with IEAK. Everything seems good, TS is running fine etc..All is fine until a user tries to logon.. then they recive:

 

The User Profile Service failed the logon. User profile cannot be loaded.

 

And they are then thrown back out to ctrl-alt-del

 

 

Problem was solved by removing the customized IEAK9 package and deploying a new clean package..

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Same issue here, though I hadn't realised it was the IEAK build that was at fault. Still at least it's coinsistent!

 

I don't think IEAK is supported so we may not see a hotfix for this one.

 

I'm just changing permissions to the folder with a cacls script to get around it.

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Since we are going to roll out IE9 next month i will have to create new OS images pretty soon too.Guess i will use this method to slipstream the IE9 into the base image.

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