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kesh

Dell Latitude 5590 issues after imaging



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I was able to send the image out to the laptop but I had to change bios setting to be able to PXE boot, the settings I changed were: I turned off secure boot, enabled Legacy ROM, and changed from UEFI boot to Legacy boot.

My SCCM process is fine as it works with VMs, or other brands like Lenovo. After the first reboot on the DELL, I get the "No boot device found message"

Any recommendations/fixes to resolve this issue please?

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is your task sequence formatting the disc as GPT (uefi) ? I would leave your computer with UEFI/Secure Boot enabled.

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Hi it is. Please find screenshot of my test TS atatched.

If I leave UEFI/Secure Boot enabled, I am unable to PXE boot

SCCM3.jpg

SCCM2.jpg

SCCM1.png

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can you attach your smsts.log file please.

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ok the bios mode of your computer is BIOS not UEFI, no wonder it's not working as you want

 

change it to UEFI with Secure boot enabled and try again.

image.png

 

image.png

if you cannot PXE boot in UEFI mode have you verified youve distributed the x64 boot image to your dp's and enabled it for pxe ?

 

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Apologies, that log was from the client machine.

This log is from the server. I see a few errors - not sure if the issue lies here. Just an FYI - I imaged an E7450, and that image with erorrs at all.

smsts.log

 

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If I change it to UEFI, I cant boot at all.

 I just just get No boot device found

My settings are as follows:

Boot Sequence:

UEFI - Enabled

Windows Boot Manager - Disabled

Advanced Boot Options
Enable Legacy Option ROMs - Disabled

UEFI Boot PAth Security
Always, Except Internal HDD - Enabled
Always - Disabled
Never - Disabled

Integrated NIC
Enabled w/PXE

Secure Boot - Enabled
 

7.JPG

6.JPG

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ok then, is this a lab or production ? are switches involved ? what pxe error do you get when you try to pxe boot in UEFI mode ?

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its in production 

I get the message below:

No Boot devices found

Press F1 key to retry boot

Press F2 key to reboot into setup

Press F5 key to run onboard diagnostics

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after it downloads the nbp file you should see 'press enter' are you seeing that, maybe you could VIDEO it with your phone and upload the video

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eh it was sideways, can you try again please and let me see it right up until the error

 

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yeah it never downloads that nbp file as far as i can see, so what is between this computer and the distribution point hosting PXe ? are you sure you've updated both the X86 and X64 boot images to this dp ?

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Normal Lan connection, switch to server on different VLAN.

Yup positive. I even re-distributed the images. I also tested on E5580, and that imaged perfectly. I compared BIOS settings, and they are exact (apart from versions which I think I am going to upgrade now).

This is a strange problem though.

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ok is the e5580 that imaged ok on the same vlan as this one ?

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yup same exact same VLAN.

I've matched all the BIOS settings between them, but still no luck. The e5580 is set to Legacy Boot though and not UEFI. IT still images and boots into windows with no issue.

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